"Outgoing SMTP ports can be 25, 26, 465 or 587. Each can be used as some ISPs block port 25 or others. If each port does not work then try the next highest."

Email software programs you can set up to access your e-mail on your PC

  • Microsoft Outlook®; Express (PC)
  • Windows® Mail (PC)
  • Microsoft Outlook® 2010 (PC)
  • Outlook® 2007 (PC)
  • Microsoft Outlook® 2003 and 2002/XP (PC)
  • Outlook® 2000 and Outlook® 98 (PC)
  • Eudora® 6.x (PC)
  • Netscape Messenger® 7.x (PC)
  • Netscape Messenger® 4.x (PC)

Email software you can set up to access your e-mail on your Mac

  • Mail for OS X (Mac)
  • Eudora 6.x (Mac)
  • Microsoft Outlook Express for OS 9 (Mac)
  • Microsoft Outlook 2011 for Mac (Mac)
  • Mozilla Thunderbird

Microsoft Outlook® Express (PC)

From the Tools menu, choose Accounts.

Select the Mail tab.

Double-click the Mail account (e.g. mail.example.com)

Select the Servers tab.

Check the box next to "My Server Requires Authentication."

Select the Advanced tab.

In the Server Port Numbers section, modify "Outgoing mail (SMTP):"

465 or 587 for SSL

Click OK

Windows® Mail (PC)

From the Tools menu, select Accounts

Under Mail highlight your E-mail account and click Properties.

Click the Servers tab and make sure that "My outgoing server (SMTP) requires authentication" is checked.

Click the Advanced tab, change the outgoing server port:

465 or 587 for SSL

Click OK

Microsoft Outlook® 2010 (PC)

From the File menu, select Info and choose Account Settings

Select your Email account and click the Change button above.Click the More Settings... button in the bottom-right corner of the E-Mail Accounts window.In the Internet Email Settings window, click the Outgoing Server tab.

Ensure that the box next to "My outgoing server (SMTP) requires authentication" is checked and "use same settings as my incoming mail server" is selected.

Click the Advanced tab and make sure that Use the following type of encrypted connection is set to None for the outgoing (SMTP) port settings for Non-SSL setting. For SSL setting select SSL.

Change the outgoing server port to:

465 or 587 for SSL

Click "OK"

Microsoft Outlook® 2007 (PC)

From the Tools menu, select Account Settings

Select your Email account and click the Change button above..

Click the More Settings button in the bottom-right corner of the E-Mail Accounts window.

In the Internet Email Settings window, click the Outgoing Server tab. Ensure that the box next to "My outgoing server (SMTP) requires authentication" is checked and "use same settings as my incoming mail server" is selected.

Click the Advanced tab and make sure that Use the following type of encrypted connection is set to "None" for Non-SSL settings.

Change the outgoing server port to:

465 or 587 for SSL

Click "OK"

Microsoft Outlook® 2003 and 2002/XP (PC)

From the Tools menu, select Email Accounts.

Select View or change existing email accounts and click Next.

Select your Email account and click the Change button on the right.

Click the More Settings button in the bottom-right corner of the E-Mail Accounts window.

In the Internet Email Settings window, click the Outgoing Server tab.

Ensure that the box next to "My outgoing server (SMTP) requires authentication" is checked.

Click the Advanced tab and make sure that Use the following type of encrypted connection is set to None for Non-SSL settings.

Change the outgoing server port to:

465 or 587 for SSL

Click "OK"

Outlook® 2000 and Outlook® 98 (PC)

Outgoing Mail Servers require authentication. To turn this setting on:

From the Tools menu, choose Accounts.

Select click the Mail account (e.g. mail.example.com) and click Properties.

Select the Servers tab.

Check the box next to My Server Requires Authentication."

Click OK.

Eudora® 6.x (PC)

Click on the Tools menu and select Personalities.

Right-click on the mail Personality to modify and select "Properties"

Check the box next to Authentication Allowed

Click "OK" when you are done.

Netscape Messenger® 7.x or 6.2 (PC)

Setting up the outgoing (SMTP) server:

Open Netscape®

Click the mail icon in the lower left corner

Click EDIT

Click MAIL AND NEWSGROUP settings

For the Outgoing (SMTP) mail server please enter the server name for your server outgoing mail server. (ex. mail.yourdomain.com).

Setting up the incoming (POP3) server:

Open Netscape®

Click the mail icon in the lower left corner<br />Click EDIT

Click MAIL AND NEWSGROUPS settings

Click on Outgoing Server (SMTP), which is located on the left side of the screen.

Place a check mark in the box next to User Name and password. Enter the User Name (your complete E-mail address).

Click the OK button.

Enter your email address for "User Name"

Netscape Messenger 4.x (PC)

Open Netscape Messenger.

Click on the Edit menu item.

Then select Preferences from the pull-down menu.

Click on Mail Servers, which is located on the left side of the screen.

Ensure that your full email address is entered in Outgoing mail server user name:

Click OK

Mail for OS X (Mac)

Open the Mail program

From the MAIL menu, choose PREFERENCES

Click the Accounts icon.

Click on the appropriate account, and then click the Edit button.

Click Options

Select Password from the Authentication setting.

Enter your email address as the username.

Eudora 6.x (Mac)

Open Eudora

From the EUDORA menu, select Preferences

In the User Name field, enter your full email address

In the SMTP Server field, enter the Name of your outgoing mail server

In the Return Address feild, enter your full email address and click OK

Microsoft Outlook Express for OS 9 (Mac)

Using the Tools menu in Outlook Express, select the Accounts option. Select the Mail tab in the resulting window.

Select the POP/SMTP account which you will be changing and then click the Edit button.

Select Click here for advanced setting options

Check the box next to SMTP server requires authentication. Ensure that the radio button for "Use same settings as incoming mail server" is selected.

Click "OK'

Outlook 2011 (Mac)

Click Tools then select Accounts.

Select your account.

Click to select Override default port box under the Outgoing server.

Change the outgoing server port to:

465 or 587 for SSL

Click the More Options button.

In the Authentication drop down box, click to select Use Incoming Server Info.

Click OK.

Close the Accounts window.

Mozilla Thunderbird (Mac)

Click on the Tools menu and select Account Settings

Select Outgoing Server on left side.

Click Add on the right side of the window.

Use the following for the appropriate fields:

Description: Enter: Mail Account

Server Name: Type: "mail." followed by your domain name (e.g. mail.example.com) in the Outgoing Mail (SMTP) Server box.

Port: Change to port:

Click the Advanced tab and make sure that Use the following type of encrypted connection is set to None for Non-SSL settings.

Change the outgoing server port to:

465 or 587 for SSL

Security and Authentication: Use name and password should be checked.

User Name: Enter your full Email Address (e.g. john@example.com)

Click OK.

 

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